Size 42 is out of stock in Deventer, Zwolle has one left, and the online shop keeps selling.
Hanze Workwear is an example company. It has three shops, an online shop and business customers.
The stock figures are in last night's spreadsheet. You only find out what is really on the shelves by phoning.
The till in the shop does not know yet that the shoe has already been sold.
The packing slips have to be printed from the emails, and Fenna is on the till as well.
When something runs out, someone writes it down. The order is only placed in the evening.
Every shop has its own till, the online shop has its own stock, and someone copies the counts into Excel in the evening.
One pool of stock for all the shops and the online shop, so nobody has to copy counts across any more.
Online orders come in between customers. The packing slip is printed from an email, and who picks is decided in the group chat.
A pick list for the shop floor, in shelf order, with what has to go out today.
Shops phone or message each other for every size, and customers email to ask where their parcel is.
Shops that can see each other's stock, and customers who track their own orders.
A contractor orders workwear for their team. The sizes come in on WhatsApp, the budget is in a PDF and the embroidery order goes separately.
A business account with a clothing budget per employee, all sizes in one place and the embroidery order included.
The tills and the online shop do what they do well. What we build is the layer between them, with one pool of stock, one list of orders, and the business orders.
For the till and the online shop, yes. The links between them are often separate apps, each with its own recurring fee and a time lag. That is the part we build.
Then picking has to be something they can learn in five minutes, with one screen, the next shelf and a tick.
The till stays the till. What the tax authority requires of your till system, such as keeping every detail for seven years, does not change.
Yes. With one shop and an online shop, what matters most is that both see the same stock. In a chain of two to six shops, it is about stock per shop and who ships what. For company workwear, with budgets, logos and invoices on account, an ordinary till is the first thing to fall short.
One fixed price, agreed after the design, and no charge per order. It depends on what we build first, whether that is one pool of stock, or the picking and the business accounts as well.
We visit on a weekday morning, look around the shop and the warehouse, and ask you to show us the online shop. Afterwards we set out what we would build.
Fixed price, agreed once you approve the design. The code and data are in your name.
How those weeks go